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In Need of Shelter

Coordinated Intake has Moved!

The Coordinated Intake Program, serving all men, women and families who are newly homeless, has moved from 2100 Lakeside Men’s Shelter and Norma Herr Women’s Center to a single location at 1736 Superior Ave, on the 2nd floor of the Cosgrove Building.

Cosgrove BuildingWhere: 1736 Superior Ave 2nd floor of Cosgrove Building (Superior Entrance)

Hours: 8am-8pm, Monday-Friday

Phone: 216-674-6700

Fax: 216-674-1681

What is Coordinated Intake?

Coordinated Intake is the FRONT DOOR to Emergency Shelter for individuals and families with no place to safely sleep. Coordinated Intake provides:
  • Exploration of alternatives to shelter
  • Shelter Placement

After Hours:

  • Single persons: If a single person needing shelter comes to Coordinated Intake after 8pm they can go directly to 2100 Men’s Shelter or Norma Herr Women’s Center for a bed. They will need to come to Coordinated Intake the next day for an assessment.
  • Families: If a family needing shelter comes to Coordinated Intake after 8pm they need to call 211 which will review their shelter options (a phone will be available at the front door for a free call to 211). They will need to come to Coordinated Intake the following day for an assessment

The Coordinated Intake program is operated by FrontLine Service and Cleveland Mediation Center and is federally mandated and funded.

For all other services or assistance:

Please contact 211/First Call For Help by dialing  2-1-1 or 216-436-2000 (available 24 hours/every day of the week)

  • Victims of Domestic Violence: Please contact the Domestic Violence Helpline at 216-391-HELP or the Family Helpline at 216-229-8800

  • Veterans:
    Please contact the VA Cleveland Community Resource and Referral Center (CRRC) at 216-391-0264. The CRRC is located at 7000 Euclid Avenue, Suite 202. Hours of operation are Monday-Friday (8:00 a.m.-8:00 p.m.) 
    Ohio Department of Veterans Services