All Cuyahoga County Executive departments and agencies, with the exception of some public safety and emergency offices, will be closed Friday, December 26, 2014. Please use our contact list to check if the agency/department you are trying to reach is open on December 26.

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In Need of Shelter


What is Coordinated Intake?

Coordinated Intake serves as a single point of entry for homeless individuals or families to access shelter and housing assistance. The Coordinated Intake Worker will assess each situation, identify needs and provide a link to services available within the community. The Cleveland/Cuyahoga County Continuum of Care provides services to homeless persons through direct referrals from Coordinated Intake.

If you or your family is in need of immediate housing assistance (i.e. you are homeless now or will be homeless), please go to the appropriate Coordinated Intake site:
  • For Single Men:
    Please go in person to Lutheran Metropolitan Ministries Men’s Shelter located at 2100 Lakeside Avenue, Cleveland, OH 44114 and ask for the Coordinated Intake Worker.
  • For Single Women and ALL Families (this includes families with adult males or adult male head of household):
    Please go in person to the Norma Herr Women’s Center located at 2227 Payne Avenue, Cleveland, OH 44114 and ask for the Coordinated Intake Worker.

If you or a member of your household is a veteran, please inform your Coordinated Intake Worker at the time of assessment. You may qualify for additional services.

For all other services or assistance:

Please contact 211/First Call For Help by dialing  2-1-1 or 216-436-2000 (available 24 hours/every day of the week)

  • Victims of Domestic Violence:
    Please contact the Domestic Violence Helpline at 216-391-HELP or the Family Helpline at 216-229-8800
  • Veterans:
    Please contact the VA Cleveland Community Resource and Referral Center (CRRC) at 216-391-0264. The CRRC is located at 7000 Euclid Avenue, Suite 202. Hours of operation are Monday-Friday (8:00 a.m.-8:00 p.m.)